Kurumba Maldives Reviews Its Value Proposition for Its Guests
Kurumba Maldives (http://www.kurumba.com/)
has made a concerted effort in improving the value proposition for it’s
guests by introducing a new service concept that consist of a series of
small touches and surprises to enhance their holiday experience.
First of all guests now have the option to
enjoy the resorts social scene on any night of their holiday. Kurumba now
offers a diverse array of live entertainment ranging from 1 DJ and four live
band nights, sunset Jazz evenings at the Sand Bar and Maldivian Bodu Beru
performances. Additional complimentary evening activities also include
weekly movies, guest cocktails, coconut capers, disco night in the
Rendezvous Bar and wine tastings evenings.
Then there is also the recently created Majaa
Recreation department is also helping visitors make most out of their
holiday with a number of guest experience enrichment programs. These cover
free snorkeling lessons, guided reef tours and marine biology presentations
to allow the guest to have a greater understanding of the environment.
For the younger travelers, there is the new
Majaa Kids department, outdoor play area and a series of special activities
created just for kids.
There are also a number of surprises in stall
for guest in terms of out of room and in room experiences and future changes
are in progress with the idea of under promising and over delivering.
Jason Kruse, the General Manager of Kurumba
Maldives (http://www.kurumba.com/)
has stated that, “Our guest feedback is the cornerstone of our improvement
processes and many of these changes have been taken from guest suggestions.
Our goal is to deliver an experience at a much lower price point of our
direct competitors”
The ongoing changes has already proved to a
great success resulting in a high level of positive trip advisor feedback,
with Kurumba’s trip advisor position climbing up from 70 to the top 20 in
just over 18 months.
Kurumba has mentioned there is many new
initiatives install for 2012, however they are keeping to their philosophy
of pleasantly surprising their guests.
About Kurumba Maldives
Kurumba Maldives (http://www.kurumba.com/)
is set on a tropical island in the North Male’ atoll, conveniently situated
a brief 10 minute speed boat ride from the airport. Dotted with coconut
trees that are the island’s namesake, Kurumba was the first private island
resort in the Maldives. Beautiful gardens, palm fringed white sandy beaches
and a vibrant house reef are the hallmarks of this classic Maldivian resort.
The resort offers an array of eight styles of
accommodation, ranging from comfortable Superior Rooms (http://www.kurumba.com/acc-superior.html)
to the spacious Royal Kurumba Residence (http://www.kurumba.com/acc-royal.html),
spread amongst the island’s lush tropical gardens with easy access to the
beach. With eight different restaurants to choose from Kurumba Maldives will
charm you with its unparallel choice of dining experience and a wide range
of recreation activities and entertainment. All while maintaining idyllic
refuges and quiet spaces of relaxation to create the perfect balance for a
holiday in paradise, perfect for honeymooners and family alike.
Kurumba Maldives … A true origin.